Your strong partner
The STÖGER Aftersales Services
With almost 40 years of experience, we have tailored our services perfectly to our customers.
From training and commissioning to maintenance and repair, we offer a modular range of services. This enables us to tailor our service to your individual needs. No matter what support is needed, we are at your side.
Commissioning
- Check whether the system is correctly mechanically and electrically constructed and connected
- Checking the control system / interface for correct integration
- Start-up of the system mechanically and electrically
- Test run with customer components
- Short briefing / training of the operators and maintenance staff
STÖGER Perfect Integration
- System optimization for ideal integration
- Customized application consulting for process optimization
- Production support during operation
- Advice on economy, safety and quality
- Application consulting for questions during operation
STÖGER Training on Demand
- Training & education individually tailored to your application
- Transfer of product-specific knowledge for commissioning and operation
- Training on minor maintenance and servicing
- Training for the optimization of screwing cases
- Training on request at your site, virtually or at STÖGER
- Issue of certificates for training participation on request
Spare and Wear Parts Packages
- Individual spare parts packages tailored to your requirements
- Original spare parts quickly, reliably and on schedule
- Simple ordering option through direct contact with the STÖGER After Sales Team
- Storage at your site for fast reaction time
- If required, you can obtain replacement spindless for use during maintenance intervals
Service and Maintenance
- Advance planning of regular service and maintenance intervals
- Maintenance on site or at STÖGER possible
- Different packages can be selected: from minor maintenance to the full service package
- Individual adjustments for optimized operation included
- Issue of a service report after maintenance with individual optimization plan
Technical Support
- Direct consultation and problem solving in exchange with our experts
- Reachable by phone, e-mail and video conferencing
- Remote maintenance possible
- Fast complaint management
Repairs in STÖGER Quality
- Repairs are carried out exclusively with original spare parts
- Repairs are carried out exclusively by qualified STÖGER service technicians
- Repairs on site or at STÖGER
- Before starting repairs, you will receive your individual cost estimate for cost approval
Individual Retrofit
- Individual retrofits for the changed application
- Individual extensions related to the application
- Technical modifications
- Retrofitting to the latest state of the art
- Advice on alternatives if older components of your system are not available
STÖGER Service Experts Team
Your effective and fast connection
The Advantages - Your all-round carefree package
- Commissioning by STÖGER experts
- Product-specific training in presence or virtually
- Your personal spare parts package for your machine can be ordered in advance
- Preventive maintenance for longer runtime and maximum productivity
- Automatic information for scheduling maintenance intervals
- STÖGER quality for all parts, resources and processes
- Solution-oriented support from the STÖGER Service Team
- Fast response times thanks to a direct line to our experts
- Immediate supply of replacement parts during repairs
